Limited phone support due to high volume, we also ask when possible to avoid contacting us directly regarding late shipments and instead use Australia post tracking service. If your order is more than 7 business days late, please email us at

Having trouble completing your order online? It’s possible that the browser you are currently using may not be 100% compatible with our online ordering system, your internet browser may need to be updated/upgraded, or try switching to a different internet browser such as Chrome or Firefox, or try placing your order using a different device.

If you are still having issues completing your order, please send us an email or complete the manual ordering form below and we’ll create an order for you and email a link for payment. If you need to speak to someone please give us a call on 03 9833 3771.


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