Track your order
How can I track my parcel?
- Click the track link from the email you received when your order was dispatched.
- Click the track link by using the order track tool below.
- Enter your parcel’s tracking number on the Australia post website here https://auspost.com.au/mypost/track/#/search
If you have been through these processes and still cannot locate your parcel, please email us at firstname.lastname@example.org
What is the current status of my order?
This tool allows you to check the current status of your order.
- Processing – your order has been received and is currently being packed, or awaiting dispatch.
- Completed – your order has been dispatched.
- On Hold – we have yet to receive payment for this order.
- Refunded – your order has been (partially) refunded.
- Cancelled – your order has been cancelled.